WOP: Vitens and Dhaka Water Supply and Sewearge Company

WOP: Vitens and Dhaka Water Supply and Sewearge Company

Nursiwan, SENursiwan, SE   November 29, 2013  
 

wop asia

This WOP aim to enhance the operational performance and management activities of DWASA

GENERAL WOP INFORMATION

September 01, 2012 - September 01, 2016
Was the code of conduct followed?
Yes link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
  • Corporate social responsibility
  • New opportunities/challenges for employees
WOPs facilitator
Other

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

Other supporting organizations
Financial partners:

- DWASA (9%)
- VEI (24%)
- Simavi (2%)
- The Embassy of the Kingdom of the Netherlands in Dhaka (65%)
Total cost of WOP ($)
9,200,000.00

THEMES AND OBJECTIVES

Themes
  • Asset management
  • Billing and revenue collection
  • Customer relations
  • Energy efficiency
  • Expanding services to low income households
  • Non Revenue Water (NRW) management
  • Public awareness and promotion of water services
  • Water quality management

Objectives
The objectives of the Water Operators Partnership (WOP) are:
- To enhance the operational performance and the management of capacities of DWASA.
- To ensure the sustainability of DWASA’s services.
- To support DWASA in providing WASH services to the poor.
- To intensify Bangladesh-Dutch bilateral cooperation.

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Classroom training
  • Joint planning or work
  • On the job training
  • Site visits
  • Study tours

RESULTS



BEWOP

4GWCP