WOP: Vitens and FIPAG Northern Regional Office

WOP: Vitens and FIPAG Northern Regional Office

Nursiwan, SENursiwan, SE   December 17, 2013  
 

wop africa

Through its FIPAG-VEI Partnership it aims to address the lack of organizational and staff capacity

GENERAL WOP INFORMATION

May 07, 2012 - May 06, 2016
Was the code of conduct followed?
Yes link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
  • Corporate social responsibility
  • New opportunities/challenges for employees
  • Solidarity principles
WOPs facilitator
Other

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

Other supporting organizations
Supporting Partners:
- SNV Mozambique
- Centro de Formação Profissional de Águas e Saneamento (CFPAS)
- Universidade Politécnica

Associate Partners:
- Direcção Nacional de Águas (DNA)
- Municipality of Nampula
- Municipality of Angoche

Financial partners:
- EU Water Facility (71%)
- VEI (15%)
- SNV (6%)
- FIPAG Northern Regional Ofiice (8%)
Total cost of WOP ($)
1,710,530.00

THEMES AND OBJECTIVES

Themes
  • Billing and revenue collection
  • Business planning and financial management
  • Customer relations
  • Expanding services to low income households
  • Non Revenue Water (NRW) management
  • Public awareness and promotion of water services

Objectives
The overall objective is to improve the capacity of FIPAG Northern Regional Office in the field of sustainable water infrastructure development operation and maintenance. Specific objectives are:
1) To develop water supply capacity (water governance and sustainable water asset management) with FIPAG Northern Regional Office and two water supply utilities in the towns of Nampula and Angoche.
2) To replicate the approach in four other towns in the northern region.

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Classroom training
  • Joint planning or work
  • On the job training
  • Site visits

RESULTS



BEWOP

4GWCP