WOP: SDE and REGIDESO

WOP: SDE and REGIDESO

Leo KaufmanLeo Kaufman   September 19, 2011  
 

wop africa

The aim of this WOP is to better understand the  internal data collection and monitoring of key performance indicators.

GENERAL WOP INFORMATION

February 04, 2011 - February 03, 2012
Was the code of conduct followed?
Yes link
Mentor motivations
Corporate social responsibility
WOPs facilitator
WOP-Africa

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

THEMES AND OBJECTIVES

Themes
  • Billing and revenue collection
  • Non Revenue Water (NRW) management
  • Other

Objectives
better internal data collection and monitoring of key performance indicators.
the mentor SDE conducts a diagnosis together with REGIDESO's teams to understand the roots of the NRW high ratio. The overall objective is to come up with a multi-aspect short term Performance Improvement Plan. The productivity ratio of the network should increase from 54% to 65%.

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
Site visits

RESULTS



BEWOP

4WOPCong