WOP: Vitens and Mombasa Water and Sewerage Company

WOP: Vitens and Mombasa Water and Sewerage Company

Nursiwan, SENursiwan, SE   December 02, 2013  
 

wop africa

This WOP aims to improve the provision of water and sanitation services to residents of Mombasa and Coast Water Services Board

GENERAL WOP INFORMATION

December 01, 2012 - November 30, 2016
Was the code of conduct followed?
Yes link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
  • Corporate social responsibility
  • New opportunities/challenges for employees
WOPs facilitator
Other

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

Other supporting organizations
Other local operator:
- Coast Water Services Board

Other supporting organizations:
- PWN-Aquanet
- Water and Sanitation for the Urban Poor (WSUP)

Financial partners:
- The Netherlands Embassy in Nairobi
- Water and Sanitation for the Urban Poor (WSUP) (5.2%)
- Vitens Evides International (VEI) (19.4%)
- PWN-Aquanet (1.6%)

Total cost of WOP ($)
10,000,000.00

THEMES AND OBJECTIVES

Themes
  • Asset management
  • Billing and revenue collection
  • Business planning and financial management
  • Customer relations
  • Energy efficiency
  • Expanding services to low income households
  • Non Revenue Water (NRW) management
  • Public awareness and promotion of water services

Objectives
The overall objective of this Water Operator Partnership is to improve the provision of water and sanitation services to residents of Mombasa and Coast Water Services Board, with a special focus on sustainability of services, customer focus and access for the (peri) urban poor.

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Classroom training
  • Joint planning or work
  • On the job training
  • Site visits
  • Study tours

RESULTS



BEWOP

4GWCP