WOP: Empresa Municipal Aguas de Xelaju (EMAX) & Ayuntamiento de Zaragoza

WOP: Empresa Municipal Aguas de Xelaju (EMAX) & Ayuntamiento de Zaragoza

Kristin HeskeKristin Heske   December 01, 2015  
 

wop latam

The WOP between EMAX in Guatemala and the City Council of Zaragoza was established in May 2014 for a duration of 24 months with the objective to strengthen the capacity of the mentee in the areas of water loss control and metering. Initial results of this partnership have been promising.

GENERAL WOP INFORMATION

May 01, 2014 - May 01, 2016
Was the code of conduct followed?
Don't know link
Did the operators sign a formal partnership agreement?
Don't know
Mentor motivations
  • New opportunities/challenges for employees
  • Solidarity principles

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

    Type of support
    • Advice
    • Facilitation

Total cost of WOP ($)
30,000.00

THEMES AND OBJECTIVES

Themes
  • Business planning and financial management
  • Non Revenue Water (NRW) management
  • Other

Please specify other theme(s)
Telemetry and Calibration, Master Plan Development, Financial Sustainability

Objectives
Laying the groundwork for a fruitful collaboration between the Zaragoza City Council (Spain) and the Municipality of Quetzaltenango (Guatemala) in order to provide support and technical assistance to EMAX.

The main objective of this WOP is to strengthen the technical capacity of EMAX in the following areas:
• Detection and leakage control
• Calibration and implementation of a telemetry system
• Financial sustainability

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Joint planning or work
  • On the job training
  • Site visits

Describe WOPs activities
Technical training, joint diagnosis, development of work plan

RESULTS

Describe the overall results
Staff Satisfaction Increased, New Skills Acquired, Operational Performance Enhanced


Which factors had a positive influence on the success of your WOP?
  • Accurate identification of capacity needs
  • Relationship of individuals

Which factors impeded the success of your WOP?
Not tied to ongoing processes

Attachments

  • File Description
    File Size
    File Type
    Downloads
  • WOP EMAX & Ayuntamiento de Zaragoza - Presentation Third Global WOPs Congress
    564 KB
    3

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